Questions? Answered.
Is VendIQ really free to start?＋
Yes. The Free plan is free forever — up to 50 products, billing + udhaar and 1 user. No card required.
What is the 7-Day Premium Trial?＋
Every new shop gets 7 days of Premium features free, without a card. After the trial you can stay on Free or upgrade to Pro or Premium.
Which languages does VendIQ support?＋
Hindi and English. The app uses ₹, DD/MM/YYYY dates and GST out of the box.
Do I need to enter my products manually?＋
No. VendIQ ships with 4,117+ pre-loaded Indian retail products across kirana, pharmacy, hardware and mobile. Search and add — no data entry.
Can I use VendIQ offline?＋
VendIQ is a mobile-first PWA that installs like an app and works with intermittent connectivity.
How do WhatsApp reminders work?＋
For customers with an outstanding udhaar balance, you can send a payment reminder to their WhatsApp directly from the ledger.
What payment methods do my customers pay with?＋
Cash, UPI, Card and Udhaar — including mixed / split payments on a single bill.
What payment methods do I use to pay for VendIQ?＋
UPI, cards, netbanking and wallets via Razorpay. GST is included in the price.
Are there per-transaction fees?＋
No. You pay only your VendIQ subscription — no cut on any bill you create.
Can I manage multiple stores?＋
Yes, multi-store management is included in the Premium plan, with role-based access and per-store data isolation.
Is my data safe?＋
Yes. VendIQ uses row-level security, per-store data isolation, automatic backups, one-click restore and a full audit trail.
Can I export my data?＋
Yes. You can export to CSV at any time.
How does the Growth Hub / Referral Program work?＋
Refer other shopkeepers; when they make their first payment, you earn wallet credits. Credits are redeemable against your VendIQ subscription.